Terms of Sale
Return Policy
Returns And Credits
Makaida will issue credits based on the following guidelines:
Full refund for returned product if in resaleable condition and returned within 30 days.
100% credit will be given for resalable merchandise returned in the original, unmarked, unsoiled package, within ninety (90) days but greater than 30 days from the date of purchase, with an invoice and prior approval.
No returns will be given for merchandise returned after 90 from the date of purchase.
No credit will be given for merchandise that have been used.
For returns and refunds please contact your sales representative or hello@makaida.ca
Shipping Damage
Makaida assumes no responsibility unless damages are reported upon receiving the shipment.
Any damages caused by or due to shipping need to be noted to the courier and Makaida must be notified within 24 hours of receiving the shipment.
To report damages via shipping, please contact hello@makaida.ca
Electrical
All electrical products carry a 1 year replacement warranty. Warranty is valid only from the original date of purchase. Any electrical appliance that has been abused or tampered with will void any warranty and is strictly enforced. All defective replacements must be accompanied by proof of purchase. All defective replacement warranties are based on the original purchase date and require proof of purchased before replacement is considered.
If you have a defective electrical product please contact hello@makaida.ca